I’ve been on hold for 35 days
Tuesday, July 24th, 2007This blog will be more like what you would see in my personal journal. Why in the world would I want to publish this on the Internet? Well, because my journal is packed away in some box and it would take me forever to find it. By then I would be too frustrated to write anyway!
You see, we were supposed to close on our house on June 19th. But after returning from my brother’s wedding in San Antonio, we quickly realized that was not going to happen. Our builder called and rescheduled our closing to July 19th. We were less than thrilled. This change required extending our lease at the current craptastic apartment complex, paying a daily fee to hold our super-great interest rate (rates had already gone up), and of course living among the boxes for another month. After a few days of cursing the builder, we decided to suck it up and just focus on the new close date. So on July 18th we went for our walk-thru. Complete. Waste. Of. Time. They were still assembling kitchen cabinetry. And baseboard weren’t done. And a huge list of other things that were incomplete or just plain wrong.
So we postponed our close until the 23rd. On the 20th the builder called and implied everything was done, but that the inspection failed because there was no bathtub in the master bath. This was by our request, but apparently the final has to match the plans submitted to the city. We changed that after the submission - so basically they have to install a bathtub now, get a new plumber’s inspection, then a new city inspection. So Blake and I go down Friday night to check out our mostly “finished” house.
Yep, as you may have guessed, it was far from complete. So we spent Friday night and part of Saturday compiling a massive list of things to be finished or corrected. We ran into someone on the builder’s staff and went through everything with him and then submitted the list via email to the builder. So now we wait for them to finish the list, then we can close.
I guess more than the builder essentially lying about when we could close (on more than 1 occasion) I’m mostly just irritated because our lives have been on hold for the last 35 days and counting. Basically everything has been “well after we move we will _________”. This has been said regarding trips we would take, parties we would plan, friends we would invite over, purchases we would make, etc. We’ve even used the phrase when referring to the next time we would do laundry or clean the bathroom. Fortunately we are not funky people, so we haven’t put those last 2 off for the last 35 days, so don’t get all grossed out.
So here is my advice for all builders - do not lie and tell your clients what you think they want to hear. Tell them the truth, plus a few extra days for things that get screwed up. Otherwise they will be flaming pissed and super picky when it comes to the walk thru.
On a side note, I’m also pissed that because we’ve changed this closing date so many times, I’ve had to re-schedule utility installations and what not TWICE now. I have lost 6 hours of my life while on hold with the satellite company, the water people, the moving company, the power company and the phone company. That is not counting the 5 hours of time I spent with the cable company trying to convince them that my new address really is a valid address.
Okay, that is my rant for today. I sure hope it helps me out some, because I am not a pleasant woman today.